From the Actrix Online Informer November 2009

by Rob Zorn

Readers' Forum November 2009

If you'd like to ask a question or request some help on any Actrix or Internet-related matter. Simply send us an e-mail with the word "Forum" in the subject line. I'll try and get an answer to you by return e-mail, and will also post the answer here for the benefit of others who may have a similar question or problem. By the same token, if you read something here and think you may have something to suggest, please feel more than free. Please also note that questions and answers may also turn up under the Helpful Tips section on the Actrix home page (


Ken writes: I would like to download the free version of Adaware in order to keep a check on cookies, viruses etc. However, on three occasions now I have tried to download the program but it takes so long, (I'm on dial-up), that the line disconnects before it is completed. Is there any solution to this problem? Can it be downloaded to a disc from a computer on broadband and then loaded onto the dial-up computer?

Brett, from the Actrix Help Desk responds: Hi Ken, and thank you for your email. There are a few options you can try. The first is to use a download manager. What this does is keep the file when the connection gets cut. So if you were 50% into your download and the connection goes down, you can start the connection again from where you left off. Some that I recommend are Flashget ( and Download Accelerator Plus free.

If you are using Firefox there is a great one called Downthemall. If you go to tools then add ons and type in Downthemall in the search box it should get it for you. Just click on install and after it is done restart Firefox.

The other options you have is downloading from a friend that has broadband and putting it on CD or on a USB key. You may even be able to do this at your local library.

The last option is to go to your local supermarket and buy one of the computer magazines they have there. They usually come with a CD or DVD of free software that usually includes Ad-aware. These magazines cost about $10 dollars.


Alison writes: Hi Rob, I really enjoy your Informer every month and have bookmarked a lot of truly time wasting websites as a result, so my boss sends no thanks. But I do, and a quick query that at the start of the October Informer, presumably the date of the first ever Informer should be 1999, not 2009.

Hi Alison. Thanks for your email and please send my apologies to your boss. Thanks for your warning, too, that we had the date wrong in the last Informer. You sent it through just as we were poised to send out the announcement to all customers!


Jack writes: Dear Rob, When watching Mr Key giving his talk on youtube, he speaks for a moment then the picture freezes and sound ceases for a few seconds and then resumes again and carries on like this all the time. Is this due to the speed or lack of it on Broadband? How can I remedy this? Jack

Hi Jack, Yes, the most likely causes of the freezes is that your connection isnít fast enough, and there can be lots of reasons for that at any given time.. One thing you can do to make this work a bit better without broadband is to hit the pause button shortly after the video starts. Your browser should keep downloading the stream while the video is paused, and you should see the progress bar indicating that. Once you have downloaded all or most of the video, unclick pause and the video should play without stopping and starting.


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