From the Actrix Online Informer April 2009

by Rob Zorn

Unsubscribing multiple email addresses

The Actrix Online Informer is sent to each main email address and mailbox email address in our customer database, unless that address has been unsubscribed. If you'd like to unsubscribe entirely from the Actrix Online Informer, you can do that at our Unsubscribe tool. Have your username and password ready and click

However, there are a number of customers who check other mailboxes (email addresses) as well as their main one. These people will be getting more than one copy of the Actrix Online Informer announcement each month, which is probably not necessary.

There is a setting people with multiple Actrix email addresses can change so that just one address receives the Actrix Online Informer announcement. After you've decided which address should keep receiving it, you can unsubscribe your other email addresses by following these steps:

  • Open your web browser (Internet Explorer, Firefox, etc) and go to
  • Log in to MyActrix with the username and password of the email address or mailbox you would like to unsubscribe.
  • Go to MyServices at the top of the window, and then navigate down to Misc Options, and then left click Newsletter Settings.
  • Uncheck the box that says "I wish to receive the Online Informer" and click on Change.
  • Left click Logout on the left hand side.

Repeat this process for any other email addresses you would like to unsubscribe, and next time the Informer announcement is sent out you should only receive one copy.

If you would prefer to speak to someone over the phone about this, give us a call on 0800 228 749 any time between 8:00am and 11:00pm.


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