From the Actrix Online Informer March 2008

by Rob Zorn

Readers' Forum March 2008

If you'd like to ask a question or request some help on any Actrix or Internet-related matter. Simply send us an e-mail with the word "Forum" in the subject line. I'll try and get an answer to you by return e-mail, and will also post the answer here for the benefit of others who may have a similar question or problem. By the same token, if you read something here and think you may have something to suggest, please feel more than free. Please also note that questions and answers may also turn up under the Helpful Tips section on the Actrix home page (


Hi Rob, Since you name-checked David Farrar's "Kiwiblog", how about the irredeemably liberal Idiot/Savant's "No Right Turn" at I enjoy the newsletters that you send out - they're up-to-date, easy to read and digest, and there's always something to distract me from my work. Thanks Rob, Cheers, David.

Thanks for your kind words, David and for the blog suggestion. The world needs more idiot savants!


Jim writes: I get the same problem as David (Actrix Online Informer February) – no pictures, just a square with a cross in one corner. Trouble is I'm using Microsoft Outlook and can't find the same sort of solutions in their toolbox. Any solutions for this one?

Hi James, I can't either, though Outlook settings are buried with a labyrinthine system that isnít always intuitive. Could it be that your Outlook is set not to download pictures? It comes that way by default and you may want to check and turn that feature off. To do this, click Tools, and then Trust Center. Select Automatic Download in the menu on the left, and untick the box that says "Donít download pictures automatically." Let me know if that doesnít help.


Maureen writes: Hi Rob, I always enjoy your newsletter as there are usually some good tips to pick up. Thank you. I wanted to print off the page about setting up extra email addresses! I realise that one can get wider screens but usually I manage with the 17" I have. This time alas no. I got the Printer friendly version of the article OK but when I printed it off, the right hand side is missing in approximately the same width as the window re LINKS to the left side of the article. Can you advise please?

Maureen, Hmmm, that's a bit frustrating. The website documents are set to 100% width and not to a determined width which means they should adjust to your printer without problems. There are a number of things you could do, however, to get this to work no matter what. The first thing is when you click File and then Print, have a look through your printer settings or properties. These will be different for all printers, but sometimes thereís an option that says reduce (or scale) to fit or something. Selecting this option will force the printer to reduce whatever itís printing and not allow content to run away over the edges. The settings/preferences/properties button will be there somewhere, probably near the final button you click to print.

The second thing you could do is choose to print in landscape rather than portrait. This is often helpful when printing anything that is to wide for a normal A4. As you probably know landscape means your printer prints the document sideways so that the top and bottom of the page become the left and right sides. Again, you will find the ability to change from portrait to landscape in your printer properties.

The last thing you could do is select whatever it is you want to print from any website, and copy and paste it into Word or some other Word processor. Word will automatically re-format it according to its own settings, and then you should be able to print without problems.

If you donít have Word, you could just copy and paste it into Notepad. This will only give you text, and will drop out the images, but sometimes thatís all you want. You can usually find Notepad under Start/Programs/Accessories.

If others indicate theyíre experiencing similar problems I may need to set up the printer-friendly versions differently. Thanks for your kind words, by the way.



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