
This newsletter has been produced
to help you get the most out of the Internet,
and to keep you, as an Actrix customer, informed of developments and services within the
company.
Past newsletters may be viewed at http://editor.actrix.co.nz/
Newsletters are now archived by article at http://editor.actrix.co.nz/byarticle/
Questions and comments about the newsletter can be e-mailed to editor@actrix.co.nz
Other inquiries should be e-mailed to support@actrix.co.nz
Well, here we go again. A new virus has been
unleashed on the world, and so far given the name "Nimda." Unfortunately, this
one is no hoax, and is a little worse in some ways than other recent viruses. Though it
comes as an e-mail attachment, you only have to click the e-mail's subject line in your
inbox in order for the payload to be activated.
When activated, Nimda replaces a number of files on your hard drive with copies of itself. Mails itself out to whomever it can by using your e-mail program, and may generally degrade the performance of your machine. Unfortunately, this worm is spreading even faster than most because it also has the ability to infiltrate web pages and, apparently, you can receive it by visiting an infected site, but only if you accept the page's prompt to download a .eml document.
This worm makes use of a security hole in Internet Explorer. Microsoft recognised this hole and released a patch for it way back in March. So you are only at risk from Nimda if you haven't yet installed this patch. The patch will have been available via the Windows Update webpage at http://windowsupdate.microsoft.com/ since March. Nimda achieves its nefarious business in the same way that the old KAK worm did, which also made use of a security hole in IE which was patched months before the worm was created. If you've been staying current with updates and patches, then you're probably safe, but it pays to be sure, especially if you are using Outlook as your e-mail program.
Excellent information for end users is available from Microsoft.
The patches are also available from www.microsoft.com/technet/security/bulletin/MS01-027.asp and apply to IE 5.5 and IE 5.01. If you have IE 6.0 installed you're already safe.
Removal instructions are not available at time of writing, but they will be soon at the Symantec (Nortons) web site.
A past article on using the Windows Update page to download patches is available from the August 2000 newsletter.
Macintosh users are not vulnerable to this virus, and neither are those who do not use Microsoft software. Unfortunately, it's a Microsoft world, and 95% of us do use Explorer, Outlook or Outlook Express) on our "Microsoft" PCs.
Buying and Selling Online With Ebay
by Rob Zorn
I would imagine that most of us have probably heard of Ebay online auctions, but, being the cynical, cautious kiwis that we are, many of us probably have yet to venture out and give it a go. It's something I heartily recommend, and exactly the sort of life-enriching feature of the Internet that we, as part of the new global community, should be making more use of. To illustrate, I wanted to buy a CD lately by a band from overseas who have virtually no following in New Zealand. Real Groovy here in Wellington had the album for $46.00. I could buy it online from Amazon for $15 U.S./$35 NZ (plus postage). I didn't. I'm currently bidding for it on Ebay. I have had the highest bid for the last two days at a staggering $1.75 U.S. If I win at this price, then, together with airmail postage, I'm probably going to get it for between $10-$12 NZ all up.
| I guess my main motivation for writing this article is to encourage some of our newer users to take a stab at using the Net for more than just e-mail. The Net has incredible things to offer us, and once we gain a bit of confidence in sorting out what's useful from what's a scam or a waste of time, the closer it can come to fulfilling its potential as a wonderful tool. -Ed |
Okay, so that's only a CD. It's not particularly important or life-enriching, but one only has to browse around the various items for sale (and there are currently one and a half million) to realise that no matter what you're after, you'll probably find it, or something close to it, on Ebay. A lot of things, like my CD, for example, are sold at low prices because many users treat Ebay like they might a business, selling lots of items cheaply rather than a few items at prices with higher profit percentages.
Ebay is highly organised, very powerful and very well set out. Using it with common sense is safe, secure and easy. To use Ebay, you have to register as a user which means there are all sorts of protections for you, whether you are a buyer or a seller. You can leave feedback on someone you've dealt with and you can check a seller's feedback before you commit yourself to a bid. People that use Ebay are serious and used to buying and selling internationally. You are able to get the e-mail address of the seller (once you've registered yourself) so you can contact them before or during your bidding in order to ask questions about the item, and so that you can establish some rapport or get a feel for the person you're dealing with.
My suggestion is that you surf on over to Ebay at www.ebay.com and have a look around. Use the advanced search features to locate something that interests you, and then, if you think you might like to cut your online buying teeth, register to use Ebay. It's free to register, and there are no fees for buying (there are small charges for selling - see below). As you sign up, the processes involved are explained very clearly, and there is an extensive online help file for when you become unsure. There is a New Zealand Ebay site where you can restrict searches to items that are located in New Zealand only. The URL for the New Zealand site is www.ebay.co.nz.
As I said above, Ebay is well organised and presented. Clicking
the Help link at the top of the Ebay page will take you to a series of explanatory guides.
Buying Via Ebay
The
Buyer's Guide is located at http://pages.ebay.com/help/buyerguide/index.html (It also comes up as
a button link after you click the Help button on the Ebay homepage) and details what you
need to know about how to use Ebay to make a purchase. Ebay doesn't charge you if you buy,
and one of the nicest things for buyers is Ebay's Proxy Bid system. When you bid, you
simply list the top price you are willing to pay for an item. Ebay keeps this amount
secret from everyone but you, and then automatically increases your bid for you by the
minimum amount (50 cents or a dollar at a time depending on the level of the bidding)
every time someone else outbids you. It carries this on until it reaches your designated
maximum before it stops. This way, the system works for you, even if you're not paying
particular attention to the auction. You can learn about Proxy Bidding and all the other
information you need about buying safely with Ebay from the Buyer's Guide.
Selling Via Ebay
The Seller's Guide can be located the same way, either by clicking
the button after clicking Help, or by accessing it from the following URL: http://pages.ebay.com/help/sellerguide/index.html.
Selling items on Ebay is also pretty simple, and the guide will step you through the
process. If you know the basics of html, you can use your Actrix user homepage to put a
picture of your item up on the Internet, and it will automatically display with your ad.
If you're not sure how to do this, send me a picture of your item and I'll put it up for
you, and send you back the address of your picture to include with your ad. It's all a lot
simpler than it sounds, and again, Ebay will step you through the process. The Seller's
guide includes short tutorials on how to accomplish stuff, and gives you the facts you
need such as what commission Ebay charge you when your item sells. When the auction ends,
Ebay automatically e-mails both the seller and the high bidder with instructions about
what to do next.
Selling Fees
Ebay make their money by charging a small commission to your
credit card, and by means of an insertion fee. The insertion fee is between 30cents and a
dollar depending on the opening price you decide for your item. When your item finally
sells, you will be charged 5% if it sold for under $25.00 and a further 2.5% if it sold
for between $25 and $1000. For a full breakdown of Ebay's fee structure, try this URL: http://pages.ebay.com/help/sellerguide/selling-fees.html.
My Ebay
One of the most impressive features of Ebay is the customised My Ebay page. Each
registered user can log in to their own private page that keeps track of all of your Ebay
activities in one place. All the auctions you're currently in will be displayed along with
how long the auction has to go, what the current price is and so forth. You can set this
page to watch auctions you're interested in (but not sure you want to bid on). You can
also use your preferences tab to get Ebay to e-mail you every time a new item is listed
that you might be interested in. You can read any feedback that has been left on you, and
you can view all the feedback you've left on others - and all this in one place, and all
at no charge!
Paypal
Paypal
is an international money transfer service (separate from Ebay) that just about every Ebay
buyer or seller uses. It really makes paying for your items simple, straightforward and
speedy. You can sign up for a Paypal account at http://www.paypal.com and it doesn't cost anything. You register your
credit card with them (and they charge a dollar to it to verify it, and then place your
PayPal account $1 in credit). From there on, all you have to do to pay someone overseas is
log into PayPal, enter the seller's e-mail address and the amount you want to pay them.
Paypal then e-mails the seller telling them you've paid and that they can withdraw the
money from their own PayPal account. It's virtually instant, and sure beats mucking about
with money orders or worrying about the cleverly concealed cash you sent. If you sell on
Ebay you can also accept money via Paypal. The buyer pays into your Paypal account, and
then you instruct Paypal to transfer the money to your NZ bank account. Unfortunately,
because we're not in the U.S.A. we have to use PayPal's international account system, and
there are currency exchange transaction fees. Still, when you consider the service being
offered, these fees are well worth it.
Norton AntiVirus 2001 One of our technicians, and regular newsletter contributor, Jeremy
Fairbrass has a few boxes of Norton AntiVirus 2001 that he is selling privately. They are
the full retail version, brand new and still shrink-wrapped and sealed. He's selling them
for only $90 which is significantly cheaper than the normal shop price. There are a
limited number of them so it's first in, first served! Head on over to his personal web site for
more info, or drop him an email to jeremy@actrix.co.nz. |
That will probably suffice as an introduction to Ebay. Why not give it a go? In the course of writing this article, I got my CD for $1.75, and the whole process was a lot more fun than walking into a record store and forking over $46.00.
Actrix Users Home Pages to Move
Within the next month, we are going to be changing the
web address (URL) for our Users Home Pages from http://www.actrix.co.nz/users/yourusername/
to http://users.actrix.co.nz/yourusername/. After this change
is made, the old URL will still work, but will automatically forward you to the new URL.
This change should be seamless, however if the HTML code inside your web pages has any
"hard coded" or absolute references to the old URL, they may not work after the
change. Your links should instead be "relative". For example, if you had a web
page located at http://www.actrix.co.nz/users/mickeymouse/index.html
that included a picture called donald.jpg, which was located in the same directory on the
server, you may have linked to the picture (inside your HTML code) using an absolute link
like this: http://www.actrix.co.nz/users/mickeymouse/donald.jpg.
Whereas you should use a relative link by simply linking to donald.jpg.
If you're unsure how to check or change such a link, you should consult the Help file of
the program you used to create your web pages. You can go to https://secure.actrix.co.nz/webupload.html
to upload your web content to the new URL right now if you wish.
As a result of customer feedback, we have also added a new feature to this new location
which allows you to view and delete your files or directories from our server! Just log in
at https://secure.actrix.co.nz/users.html.
by Jeremy Fairbrass
A couple of weeks ago, Microsoft released a new
version of their Internet Explorer web browser program - version 6.0. The previous version
was 5.5. I promptly downloaded and installed it on my computer, eager to see what, if
anything, was different.
On the surface, nothing much has changed between 5.5 and 6.0. New icons are used for the
Desktop shortcuts for Internet Explorer and Outlook Express (the icons are of the same
style as those used for the soon-to-be-released Windows XP). There is also a new,
integrated Media Pane - a vertical pane that you can enable or disable, which appears on
the left-hand part of the Internet Explorer window and which allows you to listen to
things such as music and radio.
Then there is the Image Toolbar. This is a nice little addition, and is enabled by
default. If you go to a web page that has images on it, try holding your mouse over the
image for a couple of seconds (if you have Internet Explorer 6.0 installed, of course).
You should see a small "toolbar" pop up in the top corner of the image - the
toolbar contains four buttons, which allow you to Save, Print or Email the graphic, or
Open your "My Pictures" folder. The toolbar seems to only pop up in certain
situations, however - possibly only if the image is over a certain size, or possibly only
if the image is a JPG - I haven't figured out the conditions yet! But you can right-click
on ANY image, regardless of whether the pop-up Image Toolbar appears, and select to Save,
Email or Print the image from the context menu that appears.
IE 6.0 also has Automatic Image Resizing enabled by default, which means it will
automatically enlarge or reduce an image to fit the window, if the image is the only thing
displayed on the page. This feature can also be disabled if you want, by going into
Internet Options (on the Tools menu) and unticking "Enable Automatic Image
Resizing" on the Advanced tab.
But my favourite feature of IE 6.0 would have to be the addition of the Privacy tab in
Internet Options! These new settings allow you, the user, to control which types of
cookies IE is allowed to accept - thus giving you much more control over your browsing
privacy. To access these new settings, click the Tools menu in IE 6.0, select Internet
Options, and then select the Privacy tab. By default, it's set to "Medium"
privacy which in my opinion is the best setting anyway, providing a nice balance between
privacy and useability. The Medium privacy setting allows the following:
The Internet Explorer help file has a lot more information on what this means!
There is very little difference between Outlook Express 5.5 and 6.0. One small difference,
which I quite like, is the addition of a couple of minor "virus protection"
features in Outlook Express's Options. Click on the Tools menu in Outlook Express 6.0 and
select Options, then select the Security tab. Here you'll see the ability to select the
Security Zone that Outlook Express uses. This particular feature was already available in
Outlook Express 5.x, and I highly recommend that everyone selects "Restricted
Zone" in order to limit the ability for a malicious script to run from an e-mail. You
will also see two new tick-boxes here - one is called "Warn me when other
applications try to send mail as me", and is ticked by default. The other is labelled
"Do not allow attachments to be saved or opened that could potentially contain a
virus", and is not ticked by default. I recommend leaving these set as they are by
default. The first option will prevent many viruses which e-mail out copies of themselves
invisibly through Outlook Express. But the second option, if ticked, will restrict your
ability to view or receive many legitimate attachment types (such as HTML files or ZIP
files), and in my opinion takes too much control away from the user. Instead I would
encourage people to use regular antivirus software as the best measure of defence against
virus-infected email attachments, coupled with a good dose of common sense and informed
caution!
So - is IE 6.0 worth the upgrade? Yes and no! I've yet to encounter any bugs or problems
with it - it hasn't crashed or frozen on my computer at all, and seems to be quite solid
and stable. If you're running an older version of IE, such as version 4.7 or earlier, then
I would encourage you to upgrade to 6.0 as the differences between 4.7 and 6.0 are a lot
more noticeable, and 6.0 has a great many security patches and fixes built into it. If you
like to keep your computer up-to-date with the latest versions of everything possible,
you'll surely want to upgrade to IE 6.0 too. If you're already using IE 5.01 or 5.5, you
probably will have to decide for yourself - the new privacy features are quite nice and in
my opinion are good enough to warrant the upgrade, but if you're not so fussed about
things like cookies then sticking with IE 5.x won't be a problem. I would, however,
encourage people who prefer to stay with IE 5.x to make sure they have the latest Service
Pack installed for their version of 5.x - specifically, IE 5.5 Service Pack 2, or IE 5.01
Service Pack 2. These service packs include many of the latest security fixes and patches,
and can be downloaded from the Windows Update website at http://windowsupdate.microsoft.com/.
(And if you're not sure what version of IE you are currently running, just click on the
Help menu in Internet Explorer, and select About Internet Explorer).
To download Internet Explorer version 6.0, head over to Microsoft's website at http://www.microsoft.com/windows/ie/default.asp
and click the Download Now link.
| Actrix Direct Debit
Is Here! Actrix is now able to offer you the
option of paying your account by Direct Debit. |
Dialup Networking Error #5 Error: 718
by John Kontopos
Error 718: PPP - Timeout

A PPP (connection) negotiation was started, but terminated because the remote computer did not respond within an appropriate time.
POSSIBLE CAUSES:
POSSIBLE RESOLUTIONS:
Does this all sound a little complicated? Call the Actrix helpdesk for assistance (0800-228749).
Interesting Sites (Click the picture links to access the sites)
Please note: Actrix supplies links to these sites for your interest and possible use. We
cannot endorse or take any responsibility for their contents. Got a site you think
would be neat to share with other readers? Let me know and receive a free Norrie the Nerd
chocolate bar courtesy of Actrix!
Well, what a month it's been. Wars, rumours of wars, unbelievable
death and destruction, and the possibility of more to come. I hope that any friends and
family you might have in the U.S. are all okay.
Take care through October,
Rob Zorn
Actrix Newsletter editor
editor@actrix.co.nz